Refund policy

Each awesome Lazerhawk art piece is custom made-to-order. Because each piece is made just for you with your size and frame selections, Lazerhawk does not offer returns, refunds, exchanges or order modifications once an order is placed.

Damages and issues

In the rare event that your piece is damaged while in transit, please reach out to support@lzrhwk.com within 72 hours of receiving your package for assistance.

If one or more of your product(s) arrives damaged, please send detailed, clearly visible photos of the damage including images of the packaging to support@lzrhwk.com. You expressly acknowledge and agree to the following: 1) photos of damaged areas of product(s) must be clearly visible and submitted in .jpeg or .png format; 2) photos of damage must be received by Lazerhawk no fewer than seventy-two (72) hours following the indicated delivery date of the applicable Order by the shipping provider responsible for delivering the Order; 3) photos of the damage must have been taken immediately following receipt of the product(s), and the product(s) must not have been hung, placed or otherwise installed prior to photos of the damage being taken; and 4) the delivery of a replacement product, if any, will be subject to then existing manufacturing capacity, inventory, availability and shipping timing,

For any other concerns, please contact us at support@lzrhwk.com. We genuinely want you to be thrilled with your Lazerhawk artwork and the way it elevates your space.